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Latest Complaints and Replies

Total reports: 591

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  • Yiwugou's reply:

    After submitting the infringement complaint on yiwugou platform, the complainant must mail the written complaint to yiwugou. Yiwugou should review within 3 working days upon the written complaint and decide whether to accept it. Refer to the following complaint process: http://www.yiwugou.com/about/detail/4801/1.html2019-03-20 09:06:29

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  • Yiwugou's reply:

    After submitting the infringement complaint on yiwugou platform, the complainant must mail the written complaint to yiwugou. Yiwugou should review within 3 working days upon the written complaint and decide whether to accept it. Refer to the following complaint process: http://www.yiwugou.com/about/detail/4801/1.html2019-03-20 09:06:23

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  • Yiwugou's reply:

    采购商已联系0579-96032处理。2019-03-18 09:42:44

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  • Yiwugou's reply:

    投诉方在义乌购平台提交侵权投诉后,必须将书面投诉文件邮寄至义乌购。义乌购在收到书面投诉文件后3个工作日内进行审核并决定是否受理。侵权投诉流程可参考网址 http://www.yiwugou.com/about/detail/4801/1.html2019-03-15 11:00:51

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  • Yiwugou's reply:

    请提供相关证明——未处理的原图(大小2M左右)以附件形式至义乌购官方客服邮箱kefu@yiwugou.com,工作人员收到邮件并核实无误后进行处理。超过五个工作日未提交证明将进行无效投诉处理。2019-03-13 09:15:32

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  • Yiwugou's reply:

    请提供相关证明——未处理的原图(大小2M左右)以附件形式至义乌购官方客服邮箱kefu@yiwugou.com,工作人员收到邮件并核实无误后进行处理。超过五个工作日未提交证明将进行无效投诉处理。2019-03-13 09:15:28

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  • Yiwugou's reply:

    请提供相关证明——未处理的原图(大小2M左右)以附件形式至义乌购官方客服邮箱kefu@yiwugou.com,工作人员收到邮件并核实无误后进行处理。超过五个工作日未提交证明将进行无效投诉处理。2019-03-13 09:15:22

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  • Yiwugou's reply:

    订单已退款。2019-03-20 14:14:32

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